Average rating: 4.849 out of 5 (based on 219 reviews):
Great service and product.
I did use their online customer service and they responded within 24 hours. Also, product arrived earlier than expected so I was happy with the shipping.
Fast response, product arrived quicker than expected!
Was starting to get a little worried when the order took a little longer than expected to arrive so give 3-4 weeks if you personalize something but very happy once my order arrived. Everything was packaged very nicely and arrived in excellent condition. I would highly recommend Weddingfavours!
Received my order faster than expected and everything was very well packaged.
It was a pleasure dealing with you company. My order was delivered earlier than anticipated.
Great service, prompt attention to details, nearly immediate communication and quick delivery. Thank you for this little treasure.
there was a shortage of boxes they contacted me quickly I changed my selection and all is great
I would definitely order from this site again. Very pleased with the service and product!
I love this website! I used it few times and I am very happy
Your website is amazing and easy to use. Really surprised on the quick arrival of items. The quality and look of the product was more than expected.
Mother of the bride
The product is very cute, however, the customer service and to actually get them shipped even second time around when u needed ti Re order. I paid the extra for a rush order and I still have not received my order. I would recommend the product but perhaps not from this company. Thank you
I love the experiences I have had and plan to order more things. I had some questions and when I called they were excellent to deal with and the like to make sure things are done right. Highly recommend using wedding favours.ca
Quick and professional!!!
Overall good experience. I recommend offering price matching however, because it's sad to see that it's cheaper to by from American and Chinese sites than it is to buy at home.
I would recommend you to friends and family
Great prices and products! Fast shipping!
Order got here very quick. I had some questions before I ordered and they were promptly answered. Thank you.
Very Please and will order again in the future!
Great services. No issues and fast shipping.
Great selection, very reasonable pricing, easy to order from, great delivery. Packaged very well to avoid breaks and damages.
Mom of the Groom
this is a top notch service, incredibly prompt replies which put my mind at ease when I was racing against the clock to get all of the items for our event
Exactly as I had hoped.
Very happy with all products. Items arrived as described and pictured. Delivery was quick. Definitely a site to use for all party resources.
It's obvious that the company expects perfection. I was sent 2 rolls instead of the 1 I ordered because upon inspection, the printing on the first was not precise. Kudos to you!
All my expectations were met.
Helpful, and friendly on phone. Easy to track and prompt delivery.
Helpful, and friendly on phone. Easy to track and prompt delivery.
Even though we were not completely satisfied with the product, our experience with Weddingfavours.ca was EXCELLENT. Every time I spoke to someone on the phone, they were so nice and helpful. When I had to order a few more pots because the ones in the mail broke, the lady was extremely helpful and the package came quickly. I would HIGHLY recommend this company and will try other products in the future.
Order was promised on time and it was delivered on time and in good order.
Good advice given on products.
Excellent service and advice when I had some questions.
thank you so much for your incredible service and I was so happy they arrived in such little time. They are perfect and nothing was damaged. I’m absolutely going to order again from you and also give referrals
Arrrived promply, personalized exactly as ordered and love them. Great online company to work with and will definitely return to order other items I will need for our upcoming wedding in August
I contacted them ahead of my order and they assured me the items would arrive on time. They actually arrived early. The products were inspected and well packaged.
Also received the package much quicker then quoted!
Will recommend this site to anyone looking for these types of products!
It was easy to pick the favours I wanted and order them online. The favours were mailed to me quickly and in great packaging.
Everything but the above mentioned item was great and I would definitely order from you guys again.
Communication was prompt and shipping/delivery faster than expected.
Awesome service, quality and friendly staff in the store. Would definitely recommend this company. Worth checking them put!
I am so thrilled I discovered Wedding Favours. I have been able to find things I am thrilled with. I have put 4 orders in for items and they have been excellent. The service has been great. I was at the store in Ingersoll twice. Staff very friendly and helpful.
Speedy processing and delivery
Shipping was quick and if you get a chance drop by the store...lots of neat ideas on display!
Wedding favors did a great job!!!! The customer service from this company excels and I would highly recommend anyone looking for wedding stuff to give them a try. They didn't have exactly what I wanted but was able to come up with a very good substitute. Thank you for helping me Expected delivery time was approx. 3 weeks. I got it much earlier.
Overall great experience, thank you.
Good product and good communication. with seller.
Ordering on-line very easy and efficient. Had to email with address change after order was placed. Change made no fuss no muss! Porcelain cake topper arrived with small piece broken off tip. Emailed weddingfavours.ca and they took care of it so fast no fuss no muss! We are so very impressed as the replacement piece had to come from BC. It literally arrived in 24hrs. These guys ROCK!!! We really thought we had not left enough time for delivery before our departure date but everything was received with weeks and weeks to spare! Their product selection is great and their prices are great. You know exactly what your end cost is going to be! NO SURPRISES! (US prices initially look soooo much cheaper but there is just too many variables when ordering cross border) And even though most of any retailers stock is imported we feel strongly about supporting Canadian companies.
Weddingfavours.ca has a great selection of products. It was easy to order online and was shipped in a timely manner. The packaging they used for shipping was great as well. Very impressed!!!
High marks for this company they go above and beyond to make their customers happy.
Love the frames so adorable. Excellent and fast service thank you !
The napkins came as ordered excellent service. I love the napkins they look so nice. Thank you for the fast service!
This company offers lots for your different party needs.
Great company. First time ordering with them and they were professional, delivery was on time and I loved shopping Canadian!
Very helpful customer service.
A great company to deal with! The website has a large selection of items, as does the store location.
Good product choice. Quick delivery
Quick delivery Nice product choice
There was an issue with my first order and I was notified through email only. When I didn't follow up on the email it was assumed that I was fine with what was happening to my order. The problem was, I didn't receive the email. Thankfully, I called to get an update and was informed of the problem. From there, the staff was helpful in making suggestions for a replacement and reassuring me that my items would come in on time. I just wish that when I didn't respond to the email telling me there was a problem, that someone would have followed up with a phone call.
Turned out great!
Fast service. Friendly customer support. Excellent product. Would definitely recommend!
Everything was exactly as I ordered it (many items were personalized). My only recommendation would be to offer free shipping!
Loved it. Came and arrived early ..thanks again..i will order again for the next occassion..
Great service and delivery. They mistakenly printed the wrong coloured labels and sent them along with the corrected one as an extra. Thanks
Placed my order, they were delivered in great time. Great service.
Fast communication and very helpful. They called me immediately to advise of cheaper shipping options and gave me a refund on the shipping price. The products I ordered was delivered quickly. No problems at all with Wedding favours.ca I highly recommend!!!
Our event was only 3 weeks away when I connected Wedding Favours. I call them by phone to make sure our order would be in on time. They then connected with the supplier and returned my call. Yes it would be produced and delivered on time. They went a step further and checked with the vendor who added the 150 Sticker to the back of each of 336 bottles, which again went perfectly with our Canada 150 Theme. thank you so much. I will definitely keep your site as one of my favourites palced to look for items like this in future. Well done team.
Thank you for sending them out on time. They were preserved in secure packaging, and came with our other larger order.
Came on time. Appreciated the protective packaging.
Very good - they were prompt on sending out my items and I'm happy with everything I bought. I even had to add something to my order after the fact and they were great about it. Would definitely order from them again.
VERY easy and user-friendly system. Quick email responses to questions and fast shipping!!!
The employees at weddingfavours.ca were beyond helpful! I am so happy with the ordering experience and personal service I received. Thank you so much.
Very quick to respond and great chat service to follow up on order.
Excellent customer service!! I am very happy with my purchase.
Ordering from weddingfavours.ca was a great experience. The staff were beyond helpful and I am so pleased with the product. Thank you so much!
Amazing, fast shipping as well! Great price's!
Excellent experience with very helpful advice & tips for my purchase!
Customer service was good & they answered all of my questions. Items came in perfect time thanks to the rush delivery.
Thank you for all your help and patience we really appreciated it.
Small and cute!
Excellent products and service.
Fantastic customer service!
Very wonderful and helpful!
Weddingfavours.ca Inc. was great to work with! Not only was the order processed and shipped quickly, but I was able to schedule the shipment to coincide with my schedule!
Had no issues with ordering, paying or shipping.
Excellent service and quality.
No problem at all. Gifts came on time as promised.
Good Customer Service but bot satisfied with the products.
very accommodating, prompt response to chat and messages.
Super fast ship, quality pieces.
Super fast, easy ship.
I love how you package your items, neat and safe.
I was able to live chat with people to get updates on when my coasters would be completely manufactured and when they would ship. Very happy with your customer service!
I would recommend this product, only if you are looking to purchase something that's not too expensive, but perhaps for a little more we should have ordered something else altogether, so yes for the price, but no for the quality. Thanks E. Edery
Beautiful product and great customer service!
Such a great experience. They got my product to me on time and answered my e-mail when I had questions. Great customer service!
Great service througjout!
Will definitely use again! And recommend it to anyone!
Fantastic website with great products at fair pricing!
It was easy, efficient and good overall.
Planning to order more ribbon a for the August wedding.
Great customer service!
Dealing with your website is fine. I had some questions and your customer service representative was helpful. Thank you.
All items were prepared and shipped much quicker than stated on the website. The packaging was well put together so none of our glasses were damaged. Thank you for the great service!
Very fast delivery! Items were exactly as described! Amazing customer service and answered questions I had appropriately!
Staff at wedding favours are amazing.
The staff at wedding favours are the best.
This company was very easy to order from. The online process is very easy and efficient and my order arrived on time and everything was really great quality.
Ordering online was easy, reasonable pricing, great selection, product was delivered in a timely manner - no hitches. I would definitely recommend this company!
Great place to order from. They have a better selection than other places we looked at
So pleased with the quality of the merchandise we ordered and the promised delivery!
Received it faster than expected!
The service, and delivery was exactly as stated. Very satisfied.
Excellent .... I recommend. .. Tank you
I couldn't be more pleased with the staff and service at Weddingfavours. They are so helpful with suggestions and if they can't offer you what you need or are looking for, they send you to someone who can. When planning a wedding that is such a big help.... I will strongly suggest them to all my friends and family.
Very pleased with everything.
Quality of the product and also of the customer service were both great experiences. I will definitely order from this website again.
I had amazing customer service when making my purchase.
Quick response and questions answered. Delivery was quick also.
I just want to say thank you for your friendly help when I called to place my order, and the quick delivery. I love the items I ordered and would highly recommend your business to future customers.
Wedding Favors is all about customer service and dealing with Jessica was a pleasure. Highly recommend this company!
I just want to thank Jessica and Wedding Favours for handling our order so promptly and professionally. We received the replacement today for the one we received that was damaged. We will highly recommend you to anyone who asks. Thanks again for caring about your customers.
You guys were great, when no other stores had it you guys did, so thanks for being my life saver!
Had this product delivered to the Ingersol store and picked up from there. Order arrived sooner than promised and all was in order. Pleased with the service.
Happy with this company.
Thanks for everything!
The gift box arrived damaged, so made a phone call to customer service. Within 3 days received a return label so are now waiting for a replacement. So far we are happy how quickly they have dealt with the problem and hope the replacement arrives soon and without any damage
One of the items I ordered was not available so I had to choose a replacement. Otherwise, transaction was fine and received my order according to shipping schedule.
Great service! No complaints!
Very nice customer service
I had a good experience with this company. Only thing I might I didn't like was that when I viewed the progress of my order it wasn't updated. But other then that I had no issues
Very quick delivery of a well packaged product.
Very great customer service. Complained about a few of my favors breaking and they were quick to accommodate me and send me more. Amazing company, thank you!
they were more than accommodating about returning the 100 item order and refunding me.
No problems with the service, really. Good communication. Perhaps a little slow processing the orders compared to sellers on eBay or amazon.
Exceptional customer service and prompt replies from Christine. They had to return to the labeling company some glasses that failed Weddingfavours QA. Due to timing, they had the labeling company reprint and ship them directly to me. Checked all glasses, and there were even some extras included just in case of issues with shipping/reprinting. Great dedication to detail. 5 stars.
I ordered these very close to the deadline and was worried that they wouldn't be here in time. They exceeded my expectations for quality and for timeline. They showed up much before I anticipated. Very impressed with my experience and will shop here again.
We were extremely happy with the customer service. Christine was extremely helpful and sincere in her concerns to have the product arrive in time for our wedding. We are so grateful to the staff at Weddingfavours.ca Inc for having made the time for us and accommodating our rush order and late pickup! Would definitely recommend this store to anyone! Thank you very much!
Good experience with this company. Emailed are answered in a timely manner if you have questions.
TONS of items, great store and great customer service. Very reputable and honest!
I was really satisfied with the service. All my questioned was answered via chatting.
Easy, fast and great product quality.
Very nice looking candles.
Great customer service. Quick replies when emailing them a question. Thank you!
So glad I found this website
The experience was great - easy to use the website. I called to ensure my order was on the way and Canada Post delivered it without any issues.
I love ordering wedding stuff from here. It's in Canada, so I order from this website because I live in a remote area.
The matchbooks looked great and shipping was quick. Would definitely recommend.
received good help in store and product arrived fairly quickly
Great service, I will recommend this site to my friends.
I will order again if I need more stuff.
I will recommend Weddingfavours.ca to everyone I know.
No problem ordering and they arrived within the specified time.
Very professional and good service!
Mom on the go
They were delivered fast, but they left them outside and didn't even ring the door bell. Anyone could of taken them.
Love working with weddingfavours.ca! They are endlessly wonderful with costumer service as well as the variety of products they carry.
The website is very user friendly. The transaction was completed like clockwork!
I wanted to write you and thank you so much for all the wonderful products that I received on Friday! The items I ordered are what I expected and arrived earlier than expected. Everything seems to be in order and the personalized items favours for our destination wedding are printed nicely and look good. Very happy with the square cork coasters, plantable flip flop cards and the sunglasses. I love the burlap table runner and the little burlap "Love Is Sweet" bags as well. Again thank you so much for your great service and wonderful products and have a great day!
Good site for wedding favour needs. However it took a bit of time to complete our order. About 3 weeks.
The website was easy to use. The selection was amazing. The categories were well done making it easy to search and view different items. I will be shopping here again.
Great! Had a slight delay with my order and they were great at keeping me informed. Their chat is great.
Thank you very much to everyone at the site and behind the scene that helped to relieve some pressure and contribute to a special day. Best regards
Even though there was a bit of delay with my order online, it was quickly resolved. Good service.
excellent service, would recommend! thank you!
Items bought from here were as advertised and arrived sooner than delivery date stated. This company is very good to deal with...couldn't be happier with my purchases.
My only issue is that I had to pay for delivery for an order of 250$ - an order of that amount merits free delivery. Otherwise, ordering was easy and delivery was quick.
Quick service and great prices.
Thank you for taking corrective action to replace the cake topper when an error was made. I am hopeful we will receive the replacement on time.
Thank you Weddingfavours! I placed my order 3 weeks before my wedding date, they went over and above to ensure I had it in time for my wedding. Thank you again.
I ordered the frame onlie and it came very quickly and was exactly how I imagined it. I live close to the weddingfavours.ca location and was able to pick up the product with all shipping fees waved. Pick up was easy and the lady at the location was very helpful and opened the product before I left to make sure I was happy with it. I can't wait for all of my guests to sign the inscribable Photo Mat and I have recommended weddingfavours.ca to all my engaged friends.
Thank you for your prompt service and awesome quality!! I will recommend you always :)
I ordered a month in advance which was cutting it close. I called 3 times during the week before the event to get more details on the status of my order. Weddingfavours.ca customer service was great each time. In the first call, the customer rep told me that that the supplier had just shipped the glasses from the United States so it was on its way. She told me to call back in 2-3 days to see if the shipment was received. When I called back after a few days, the customer rep told me they had received the shipment and it was going through quality control and hopefully would be shipped out the next day. I called the next day and they told me that the glasses were shipped out and I should be getting a tracking code soon. The glasses arrived on time as estimated - 2 days before the event. Thanks for answering my calls in the most helpful manner. I am satisfied with the product and service from Weddingfavours.ca and I would definitely order from here again in the future :)
Great Customer service and quick delivery. Will definitely be ordering my wedding favors from this website.
Weddingfavours.ca was quick to answer my emails and I'm very happy with the service. Would order from them again without hesitation. Fantastic product and service!
I am extremely happy, thank you so much to all of you at Weddingfavours!!! I will definitely recommend you! <3